I am a performance management consultant and President of Business Design Systems, Inc. I have over 30 years experience in industry and consulting and extensive experience in providing technical assistance to clients on strategic alignment of core processes, process improvement, organization design and development, and business process reengineering.
My particular expertise extends to applying change methodologies in different cultures. I have worked with clients in India, Singapore, Philippines, Hong Kong, Japan, Australia, Scotland, France, Mexico, Brazil, Puerto Rico, and Chile, as well as the United States.
My clients cover many diverse industries. During my consulting career, I have had the fortune to work with a variety of clients, including Allied Lyon Corporation , AT&T, Avon Inc, Bank of America, Bell Telephone of Pennsylvania, BIMA Corporation, BP (Scotland, France, Houston, Chicago), Citibank (NY, Chile, Hong Kong, India, Mexico, Singapore), Citicorp Services, Inc, CTB/McGraw Hill DuPont, First City National Bank of Houston, First Interstate Bank of Denver, Ford Motor Company, Fremont General Corporation, Fremont Indemnity Company, Frito-Lay, Inc., General Diagnostics, Gino's Inc., GTE, Herman Miller, Johnson Controls, King Soopers, Martin Marietta Corporation, Montgomery Ward, Morton-Norwich, NYNEX, Olin Corporation, Petron Corporation, Pizza Hut, Security Pacific National Bank, Southwestern Bell Telephone Company, TeleTech, Inc., UOP, US Department of Agriculture, USAID, Vastar Resources, Warner Lambert Corporation.
I have helped clients redesign core processes, including Customer Acquisition, Well Planning and Drilling, Hydrocarbon Optimization, Organization Redesign, Maintenance, Refinery/Chemical Plant Operations, and Order Fulfillment.
I received my BA degree in Political Science and International Development from the University of California at Los Angeles and an MBA from the University of Denver. I am a member of the American Society for Quality and the American Society for Training and Development.
Consulting pays the bills, but it doesn't soothe the soul. For that, there are more important pursuits in life.
My real interest is writing. I am currently working on several books, primarily in the science fiction genre, though I have been known to delve into humor and mainstream fiction. Alas, as of yet, I have not published anything, but I will keep working at it until I do.
On occasion, I write non-fiction -- mostly articles on training and performance management. These can be found on my Business Design Systems website in the Encyclopedia of Change Management.
This site is designed to be a repository for my editorial and political writings. As a science fiction writer, I find that most of my inspiration comes from observing the way people currently interact with their universe, and then asking the question, "What would the world be like if they interacted differently?" The answers to some of these questions leads to sci fi -- the answers also lead to a series of political, philosophical, and moral views that I call "Dangerous Thinking."